First and foremost we hope you and your families are all healthy and safe. We know that this is a very stressful time for everyone. With the uncertainty that this virus has caused, we thought it important to reach out to our clients and any other people that visit our site.
As of March 20th, 2020 the Illinois Secretary of State’s office has closed until April 7th, 2020 . As a result, there will be no way for a person to contact their office to get information. We talked with the Secretary of State’s office on March 20th and they are hoping that the April 7th date will remain the date they re-open, but that it is subject to change. They understand that this move will cause confusion and anxiety for people but felt that it was required to protect us all.
They are truly not sure how things will go once they return regarding staff, response times, etc. We would suggest checking their website
on their home page and click their "View the Covid-19 FAQs" in the notification box for any current announcements from their office.
Q. Can I call or e-mail the Secretary of State?
A. You can but they are closed and no one is there to answer any questions, return e-mails, or faxes. When they reopen, delays will occur from all Departments responding to any messages.
Q. Can I still request paperwork or my driving abstract?
A. Yes but that information will not be sent until they re-open and will be delayed.
Q. Can I pay my reinstatement fee?
A. We are not certain. They may still accept online payments, but will not accept over the phone or mailed in payments until re-opened.
Q. What about my driver’s license/vehicle registration expiring?
A. The Sec. of State is allowing a 30-day extension for people with an expired driver’s license or license plates. Please check their website at www.cyberdriveillinois.com
to review their media release.
Q: Can I pay my Failure to Pay fines/tickets?
A: If that county clerk’s office is open, but they will not be processed by the Secretary of State until their office re-opens.
Q: Can I inquire about my child support?
A. No. Once the Secretary of State is open, contact the Driver’s Services Department at 217-785-8619.
Q. If my license is suspended because of parking tickets, how can I pay them?
A. If they are owed to the City of Chicago or a different municipality, contact them (if open) and see what can be done about paying the fees or at least setting up a payment plan. They will notify the Sec. of State once the payment has been received and the Sec. of State will process them when they re-open.
Q. What about SR-22 insurance? (Safety Responsibility Insurance)
A. If required to have SR-22 insurance, contact an insurance carrier. They will obtain the necessary policy for you and once the Sec. of State is opened, they will file it for you with the Secretary of State. If you currently have SR-22 insurance, continue to have it until notified by the Secretary of State.
Q. What if I had a fake ID/fraudulent license?
A. Contact our office.
Q. What if I have a Statutory Summary Suspension?
A. If you received a Statutory Summary Suspension, the Notice from the Secretary of State may be delayed. Please continue to check your mail regularly.